Policy :: XL100STORE

What happens if I am not satisfied with my order (Exchange & Refund Policy) ?

Our priority is your satisfaction. If for any reason you are not satisfied with your order simply return it within 90 days for a prompt exchange or refund, no questions asked. Refund will be for the full purchase price - except : shipping & handling and coupon amount.

Is it safe to order online at XL100STORE.CA ?

Our site is hosted on a secure server software (SSL). This is one of the best software available for online secure transactions. This means that any information containing personal information (Name, address, credit card number) is encrypted and protected so that the data being sent over the internet can’t be read at all. You will notice when you’re entering a secure area by noticing a closed lock on the browser window.
Please refer to our Privacy Policy for further details on how your personal information is used and protected.

What is my credit card guarantee at XL100STORE.CA ?

Most financial institutions or credit card providers either cover all charges resulting from unauthorized use of your credit card or limit your liability to $50 (Canadian).

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

What if I Still don't want to use my credit card on the Internet ?

No problem. You can either decide in Calling or faxing in your card number or pay by cheque or postal money order by mail. Send your order to :

XL100STORE
5934, Côte-de-Liesse Rd
Town of Mount-Royal
(Quebec) H4T 2A5
Fax : 514-737-4454

Policy regarding stock availability and order processing
The majority of items featured on this web site are in stock. Order processing is usually completed within 2 business days. Please make note of this when taking delivery time into consideration. If an item is out of stock delivery time may vary. Add aproximately 2 weeks (more or less) for your order to be shipped.