Frequently Asked Questions
Shipping & Delivery
1. What is your delivery time ?2. What is your Shipping Service ? And how can I track my order?
3. Do you ship to USA ?
Customer & Order
1. New Customer : How to order ?2. Why register ?
3. Can I purchase without registering ?
4. I want to change my address, email, phone etc. in my profile...
5. How to receive your catalogue by mail ?
6. Can I order by phone, fax or at your local ?
7. I filled out my password and username but the system refused
8. What happens if I am not satisfied with my order (Exchange & Refund Policy) ?
9. Is it safe to order online at XL100STORE ?
10. Policy regarding stock availability and order processing
11. About the error message "Your Shopping Cart is empty"
Payment
1. What are the payment methods ?2. My credit card is rejected. Why ?
3. PayPal customers
4. What is my credit card guarantee at XL100STORE ?
5. What is CVV ?
Coupons, Special Offers
1. How to become VIP customer ? And why ?2. How to apply a Coupon Code ?
